Returns Policy

You have 30 days from delivery to return any unused item in its original packaging for a full refund.

How to return

• Email returns@coolbymanoxo.co.uk with your order number.
• We'll send you a prepaid return label and instructions.
• Drop the parcel at your nearest Royal Mail branch.

Refund timing

Refunds are issued within 3 working days of your return being received at our warehouse.

Faulty items

All products come with a minimum 12-month warranty. If something goes wrong, we'll make it right.